PassivSystems Limited, a provider of smart technology systems for domestic energy use and solar PV efficiency management, today announces that it is to partner with Good Energy, the renewable electricity company, to provide its customers with a simpler way of claiming Feed-in Tariff (“FIT”) payments for the electricity generated from solar panels installed on their homes.
Good Energy will be trailling a new smartphone app that has been designed and built by PassivSystems. The app provides customers with a simple interface to capture and submit meter readings for their solar generation FIT claims. Customers will instantly receive feedback on whether or not the reading has been validated, making it straightforward to ensure that they will receive payment for their generation.
HomeGen is Good Energy’s award-winning solar PV scheme that has been devised especially for domestic generators typically 4kW in size or less, where the majority of the electricity produced is used on site. Traditionally, customers would have to go online and complete a series of forms to submit their meter readings in order to receive payment for their generation, so PassivSystems expects there to be a strong take-up from Good Energy customers.
PassivSystems provides information and tools to consumers that enable them to control and optimise energy usage, delivering significant energy and cost savings. For example, the PassivLiving™ Heat product allows users to control the heat and hot water in their homes using a smart phone, tablet or PC.
Good Energy is committed to providing the best customer service, and has come first in the ‘Which?’ consumer group energy company customer satisfaction survey for three years in a row. Through this partnership with PassivSystems, Good Energy will provide its HomeGen customers with the app to simplify the management of their generation payments.
Juliet Davenport OBE, CEO and founder of Good Energy, said: “Our goal is to be a catalyst for change in the UK energy market by empowering our customers. Ensuring that we continue to provide the best possible service to those customers is a key part of achieving that aim. Working with technology innovators such as PassivSystems helps us to ensure that the services we deliver to our customers remain the best in the market.”
Colin Calder, CEO and Founder of PassivSystems, said: “We are committed to helping customers optimise their household energy budgets by using the lowest cost energy as efficiently as possible, and ensuring that every energy interaction is simple, understandable and rewarding. Our work with Good Energy has expanded our portfolio of smartphone apps and we are delighted to be working with a company that has such high standards of customer care.”
PassivSystems is a provider of smart technology systems for domestic energy use and solar PV efficiency management. Their key products are PassivLiving™, an energy management system aimed at saving consumers money on their energy bills, and PassivPro™, a service to help solar PV owners and asset managers get the highest energy yield possible through the provision of data and KPI reports on their assets. The Company was founded in 2008 by Colin Calder, a software entrepreneur with 30 years of experience in the computing industry.
PassivSystems employs 70 staff and operates from its headquarters in Newbury.
About Good Energy
Good Energy is a licensed electricity supplier. It ensures that all its electricity is 100% matched with electricity sourced from renewable generation, backed by Renewable Energy Guarantee of Origin certificates (REGOs) over the course of 12 months.
Good Energy Group plc is listed on the AIM market of the London Stock Exchange.
Good Energy has more than 40,000 renewable electricity customers and over 15,000 gas customers. It works with a community of 59,000 small and medium scale renewable electricity generators, and is the owner of Delabole Wind Farm, the UK’s first commercial wind farm.
It has targeted the development of 110MW of capacity of new renewable electricity generation assets by 2016.
Good Energy is a founder member of the Social Stock Exchange.
The company has won first place in Which? Customer Satisfaction Survey for energy suppliers for three years running.