Krannich Solar UK has once again been awarded a premium seal by independent institute EuPD Research in recognition of their high level of customer satisfaction in the distribution of solar PV components.
In an industry survey, carried out by independent institute EuPD Research, installers gave Krannich Solar UK top marks for customer loyalty, satisfaction and for the distribution of solar modules and inverters. For these services, Krannich Solar received the premium “Top PV Supplier” seal for the second year running, an award which is given out each year only to those wholesalers who have rated particularly highly in installer surveys in comparison to their competitors.
Kim Mann, Chief Operating Officer at Krannich Solar UK, said: “We are thrilled to have been awarded “Top PV Supplier” status once again. We pride ourselves on delivering a consistently high level of customer service and it is always gratifying when my team’s efforts are recognised and rewarded.
“In a market that’s as highly competitive as PV, it’s all too easy to focus on price at the exclusion of all else. In reality there is often little or no price difference between suppliers, so we work extremely hard to deliver the quality of service which installers appreciate and keep coming back for. I believe that this commitment to being the supplier of choice, the distributor that people want to deal with, is what sets us apart from our competitors and has led to this fantastic recognition from EuPD in both 2013 and now 2014.”
The seal was developed in 2010 as a way of independently evaluating solar wholesalers and facilitating more transparency in the supplier market. The branch seal is awarded after the completion of a complex market analysis, based on qualified statements from installers and primary data from installer surveys. The seal “Top PV Supplier” provides an independent benchmark for installers and only a few leading photovoltaic wholesalers – who have previously undergone a rigorous quality check – are allowed to carry this status.
More information about the “Top PV Supplier” seal of approval is available here.
About Krannich Solar
Since being founded in 1995, Krannich Solar has grown from a small family business to an internationally renowned and successful specialist PV distributor. With branches throughout Europe, as well as in Australia, Japan and the USA, Krannich Solar offers installers the ideal balance of international power and manufacturer relationships combined with country-specific, localised service. Krannich Solar undertakes its own due diligence process for the selection of high quality products and conducts regular in-house testing to ensure its customers are only supplied with class-leading products.
The UK branch of Krannich Solar opened in October 2010 and is based in Reading, Berkshire. The UK market is served by a team of dedicated regional account managers and specialist support staff.
More information about Krannich Solar UK, and the wider Krannich group, is available here.